REVIEWS
Keith Jones
December 2, 2022
Amazing staff great service! Everyone was AWESOME! Thanks Hansel Fors Petaluma... The entire sales staff was amazing! I have bought and serviced several vehicles here for my self as well as my family and we’re all soo ecstatic to work with the Hansel Ford Petaluma sales and service teams as they always have our best interests in mind! Thank you Henry Curtis you guys ROCK!
Anthony Raitano
July 24, 2025
Deejay Stander
July 15, 2025
Jim Todorovitch
July 13, 2025
The salesman and the entire staff go above and beyond in being kind, courteous, friendly, patient and very friendly they’re not pushy or rude in any way shape or form they carry a piece in the room and give you confidence that you’re going to get what you want and what you need at a price at his fair, the hospitality is unbelievable. I give them 100% A+ on everything that they do.
jorge Angeles
July 10, 2025
Eliana Ortiz
July 10, 2025
Daniel Mendoza was extremely knowledgeable and made our experience smooth, simple, and fast. We weren’t even planning to buy a vehicle, but thanks to his great attitude and professionalism, we ended up leaving with a brand new truck! I highly recommend this location.
Jacqueline Haber
July 9, 2025
Great staff they're friendly, efficient, highly knowledgeable and helpful (especially when it comes to communication) and they get the car back to you as fast as they can. I always have confidence in their service and I have friends who agree with me.
Andrea chavez
July 7, 2025
Evelio is very attentive and helpful! We were able to buy a 2025 Ford Explorer thanks to all his help!
Jim Rolka
August 16, 2022
My purchase experience was excellent (except, of course, for Ford's lengthy manufacture/delivery time - in my case 8 months). I read in the Mach e Forum of buyers that had awful experiences with other dealers. Quite the contrary, Henry Curtis Ford was great. Quick to accept my order. Sold with no hassle at Ford's MSRP. I've had a couple of minor service issues which the Henry Curtis Service Department promptly and courteously handled. Unlike some other dealers, Henry Curtis appears to have firmly espoused EVs and prepared their service employees with training. Five Stars.
Gerry Gerhardt
June 27, 2025
Was hesitant in buying a new Ford Maverick because it should have been a car- boy was I wrong The Maverick Truck is pretty awesome, almost as awesome as my original 1972 Maverick Grabber. Keith Jones took great care of us and the whole experience was just great!
purpledragon7150
June 23, 2025
Rare these days to find a core group of friendly people at a dealership, that are easy to work with and talk to.
Kevin, Keith and Damien at Hansel Ford are an excellent team who focus their efforts on getting you the vehicle you want at a fair price!
This is the 3rd vehicle (Car/truck/Suv) that I have purchased from this Dealership in the last 20 years!
I always go back because the service at Hansel Ford is excellent!
Steven Kruszynski
June 18, 2025
Great service advisor who was able to diagnose what needed to be repaired from a brief, simple description. So grateful.
And because I had to wait at the dealership while the truck was being repaired, they got it done in 1/2 the time it was supposed to take. I find that can of service amazing.
Jan Mitsch
June 13, 2024
Excellent people! Service is wonderful!!!
Ivan Clinton
September 25, 2024
New to area and had a simple recall on 2024 Maverick and the dealer offered to come collect the vehicle and return it at our home. Above and beyond, made it so easy and collected and returned on time with good messaging ahead of time.
No upsells and straight info on my questions regarding next service.
Definitely bring vehicle back for first regular service
Update: Had first service at 5k miles and it was effortless: they collected and returned the truck, even replaced wiper blades (I did not know my service plan had wiper blade replacement benefit and the service advisor suggested we replace them as we have had the truck 7 months and it is parked outside and winter rain just arrived) even got a next day service slot.
I mention the wiper blades as it shows me they are putting customer first and not trying to make a few extra bucks.
All of this and I did not order/purchase the truck at this dealership( lived in another city and no one had them. They are earning my loyalty.
Update June 2025: 10k mi Proactively reached out and scheduled a mobile service for a recall and minor service(oil change). Effortless and so convenient came to job site and we did not miss a beat.
Izzy Hernandez
June 6, 2025
Evelio was so friendly and helpful, 10/10 reccommend him as your sales consultant. Very understanding and patient and will answer every question throughly, the best help ive ever received at a dealership!
aaron jonas
June 1, 2025
Everything about this dealership was great. It’s my fifth car I bought for them. The sales people are great. They follow through on what they say. Could not be happier with the.
Jonathan Love
April 13, 2019
Praising the Petaluma Location
I've consistently had excellent experiences at the Petaluma location, particularly regarding their customer service. From the initial interaction to the completion of service, their approach has been outstanding.
Even with Phil's departure, JJ has been doing a commendable job. His clear communication truly makes me feel valued and well-cared for. Additionally, the entire staff in the service area is incredibly attentive; everyone seems ready and willing to assist, which is greatly appreciated.
I'd also like to commend Cindy, who was exceptionally polite and made the process of getting a comparable vehicle completely hassle-free.
Aubrey Barajas
May 28, 2025
The team at Hansel Ford of Petaluma is amazing! Everyone that we dealt with was very professional, friendly and fun. We were greeted with a warm welcome and we never felt pushed to buy anything. We worked with Jadon, he was extremely helpful and patient. Devon and Doug were great to work with and so friendly. It was an overall smooth and positive experience. I will definitely return for future purchases. Thank you Hansel Ford!
Brand Inman
May 19, 2025
Just bought a brand-new 2025 Ford Bronco from @Jadon Sedillo. Jadon is an fabulous sales pro. Best car buying experience I've had. Thanks!
Brent Mikulski
May 22, 2025
Brought truck in for a factory recall. Great customer service. Got me in 2 days after call. Clean place to hang out when work being done. Got the work done fast. Highly recommend.
Robert Huizar
May 22, 2025
Evelio is great, I would go out of my way to work with him again. Highly recommended.
Whitey Bluestein
May 20, 2025
Was able to get a service appointment when I wanted, and their pick up and drop off service was great. Saved me much time. Thanks, Hansel.
jasmin amezquita
May 16, 2025
The entire staff at Hansel Ford of Petaluma is great!! Evelio (who helped with my purchase) is kind, patient, and walks you through the paperwork. He always makes sure you feel comfortable with every step being taken from choosing the car to filling out forms
Katie Foster
May 15, 2025
Had a great experience when buying my Bronco with the help of Evello, Damien and Adrian. They made the process comfortable and made sure to be thorough with answering any and all concerns I had. I love my new Bronco thank you!
Chris Miller
May 12, 2025
Best experience I have had in a very long time at a car dealership. Jadon the salesman was polite, knowledgeable and not pushy. Devyn the salesman manager was more than fair with my trade. He worked on giving me many options as I ran him through the wringer. The finance manager was tough- but that’s expected. He did his job and they made my wife and I very happy with our new Ford Lightning. Highly recommend starting here for your next car purchase.
Dylan Retana
May 4, 2025
Jadon helped us for weeks to find the exact car we wanted. Extremely honest and helpful! Thank you Jadon!
Greg Dobbins
May 3, 2025
Great experience with the commercial vehicle team. Fair pricing and not being a pushy salesman is rare in 2025. I feel like Hansel Ford did a great job finding me the work van I needed to fit my need and budget. Highly recommend!!!
layne scoggins
April 30, 2025
Great sales staff explained everything to me about the truck 😊
Randall Soliz
April 29, 2025
M Braz
October 29, 2024
Excellent services
Robin Gurries-fike
April 20, 2025
Keith and the whole staff are amazing. They listen to everything you want and honor your time. Doug in finance is great and helpful.
Paula O'Malley
April 3, 2025
The quality of service at Hansel Ford, when purchasing my Bronco Sport was outstanding. Our sales manager, Damien Schiele, worked really hard on a short timeframe. He was so responsive, found just what I wanted and lovely to work with.
Daniel Mendoza was so friendly and knowledgable of the vehicles features and his patience made it much easier to learn everything. He is such a respectful and pleasant person to work with. I won't hesitate to call him if I have questions - as I know he'll graciously help. Everyone we encountered at Hansel Ford of Petaluma were friendly and welcoming.
Marie Hoch
April 1, 2025
Have no fear walking in the door to Handel Ford. Found a great deal on a used car advertised by Hansel Ford. Went in and bought it with no hassle. I expected them to insist on dealer installed options, etc. They had a $995 option. They took it off at my request. Very easy and pleasant transaction. Thank you Hansel Ford!
C F
March 18, 2025
We went in to buy a warranty for our truck. Had an amazing, welcoming experience! From the young man who greeted us, to Doug the finance guy to the manager Devon, this dealership shows superior leadership, consistency and training! Thank you Petaluma Ford!
Lanae Cash
March 9, 2025
Keith was truly amazing to work with. He made the process quick and easy for us and answered all our questions quickly.
Darcy Farnan
March 8, 2025
Dorvilus Olguine Laguerre
February 23, 2025
John Curcio
November 2, 2018
David Rauda
February 21, 2025
Keosereyroth Ouk
February 14, 2025
Great
Robin Bulman
October 2, 2018
I always gave a good experience at Hansel Ford of Petaluma!
Everyone there makes it so easy. From the time I drop off my vehicle till the point of picking it up. They also offer free pick up and delivery if I so please.
elcuttie
February 6, 2025
Best dealership I’ve been to in years. Everyone is super nice and knowledgeable. They give you constant updates on orders and are the most willing to work with you! Special thanks to Keith and Doug from Hansel Ford in Petaluma!
alejandra arias
February 1, 2025